Privacy Policy

Benchmark Facility Services collects a range of data to deliver, document, and improve cleaning operations: client and site details (contact information, building layout, access instructions), schedules and work orders, employee time and attendance, task checklists and cleaning logs, inspection and quality-control reports, inventory and supply usage (including cleaning chemicals and PPE), equipment maintenance records, incident and safety reports, billing and contract records, and customer feedback or satisfaction surveys. This information supports accurate scheduling and staffing, regulatory compliance, cost tracking and invoicing, performance monitoring, and continuous improvement. Proper handling includes secure storage, role-based access, data retention policies, and measures to protect personal and sensitive information in accordance with applicable privacy rules.